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Increase in tourists seeking help dealing with crime, figures show

Figures obtained by Newstalk show the Irish Tourist Assistance Service helped 782 people so far this year, compared to 721 people in 2019
Eamonn Torsney
Eamonn Torsney

06.38 22 Aug 2023


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Increase in tourists seeking h...

Increase in tourists seeking help dealing with crime, figures show

Eamonn Torsney
Eamonn Torsney

06.38 22 Aug 2023


Share this article


There has been an increase in the number of tourists needing help dealing with crime here.

Figures released to Newstalk show the Irish Tourist Assistance Service (ITAS) helped 782 people so far this year.

That compares to 721 people in the same period in 2019, before the COVID-19 pandemic.

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ITAS CEO Lisa Kennedy said the service, which has been operating since 1994, offers a range of assistance.

"Tourists, in general, can experience a range of problems when they're in Ireland: they may not speak the language, they may be travelling alone, they are not familiar with the laws of the country," she said.

"They can often be left stranded without money and without cash, and they need somewhere they can come [and] regain control of the situation in which they find themselves.

"Ultimately our goal is to get them back on track and continued with their holiday."

Tourists in Dublin wearing Irish Tricolour top hats in November 2018. Tourists in Dublin wearing Irish Tricolour top hats in November 2018. Picture by: Sarah-Louise Burns / Alamy Stock Photo

Ms Kennedy said most of the cases are in the capital and relate to theft.

"In 2019 we assisted 721 tourists - to date this year we've assisted slightly more, which is 782 tourists," she said.

"So while there's an increase it's not a huge increase, but July and August have been particularly busy for us."

'Opportunistic thefts'

Ms Kennedy said while the service is based in Dublin , it helps tourists nationwide.

"It's generally the very much opportunistic thefts that we would see," she said.

"The service that we can provide - we're a free service - it's very much unique to Ireland.

"We're the only dedicated service in Europe offering this immediate support to tourists in the aftermath of crime," she added.

The service says on average, nine out of 10 tourists continue with their holiday after support from the service.

The figures come amid an increasing debate around street safety, following a number of attacks in recent weeks.

ITAS can be contacted by calling +353-1-666-93-54 or email info@itas.ie

Additional reporting: Jack Quann

Main image: Student tourists in Dublin. Picture by: ITAS

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