The head of Huawei Ireland has insisted there are no cybersecurity issues with the company's products.
Speaking exclusively to Newstalk's Jess Kelly, Byron Ma - Huawei Country Director in Ireland - said that the tensions between President Donald Trump and Huawei have impacted their business.
However, he said the firm is determined to separate the 'politics and product'.
Last year, President Trump imposed severe sanctions on the Chinese telecoms giant.
As a result, Google has pulled support for key apps and services - such as Gmail and YouTube - on Huawei's range of smartphones.
The Chinese firm has now been working to introduce its own operating system and app store to replace the Google ones.
Mr Ma said they're still determined to serve their customers despite the restrictions.
He observed: "We have told end users... nothing has changed. There are no cybersecurity issues.
"We are a consumer brand. Different regions have different legal requirements for data and privacy - we follow each of them, country by country, region by region."
Mr Ha said customers who buy a new Huawei device - such as the premium P40 Pro, which does not feature Google apps - will be able to avail of a 'VIP service' to help them make the shift to the new phone.
He insisted it's a 'service', rather than training for users who can't use the phones the way they're used to.
He said: "That will save the time for the end user to finish the transition from the older one to the new one.
"If I'm a person who has spent that [amount of money] for a phone... what is the user experience? I think the user experience is to fix the problem for you."
You can hear the full interview with Byron Ma on this week's episode of Tech Talk with Jess Kelly, between 5pm and 6pm on Saturday.