Advertisement

Is Customer Service Dead in the Age of AI?

This week on Taking Stock Mandy Johnston delves into the world of Customer Service when she talks...

Share this article

10.00 26 Apr 2024


Is Customer Service Dead in the Age of AI?


Listen to this episode


Share this article

10.00 26 Apr 2024


This week on Taking Stock Mandy Johnston delves into the world of Customer Service when she talks to the Consumer Editor with the FT Claer Barrett about the role of ‘Bots’ and AI when trying to contact companies.

As Liz Truss's new book sparks controversy Mandy talk to Ian Dale of LBC Radio about her tenure and memoir.

And, as the Government unveils its economic projections, Economist Dan O’Brien offers his insights on their fiscal strategy.


Read more about

Taking Stock

Related Episodes

Looking ahead to the Israeli e...

00:15:03

Looking ahead to the Israeli election

The Hard Shoulder

00:15:03


Breast Cancer Awareness Month:...

00:14:59

Breast Cancer Awareness Month: how to manage the news

The Hard Shoulder

00:14:59


Dublin Marathon: How to recove...

00:09:58

Dublin Marathon: How to recover

The Hard Shoulder

00:09:58


U.S. elections: what to expect

00:10:20

U.S. elections: what to expect

The Hard Shoulder

00:10:20