Advertisement

Is Customer Service Dead in the Age of AI?

This week on Taking Stock Mandy Johnston delves into the world of Customer Service when she talks...

Share this article

10.00 26 Apr 2024


Is Customer Service Dead in the Age of AI?


Listen to this episode


Share this article

10.00 26 Apr 2024


This week on Taking Stock Mandy Johnston delves into the world of Customer Service when she talks to the Consumer Editor with the FT Claer Barrett about the role of ‘Bots’ and AI when trying to contact companies.

As Liz Truss's new book sparks controversy Mandy talk to Ian Dale of LBC Radio about her tenure and memoir.

And, as the Government unveils its economic projections, Economist Dan O’Brien offers his insights on their fiscal strategy.


Read more about

Taking Stock

Related Episodes

Boxed with John Fardy: ‘Rooste...

00:07:27

Boxed with John Fardy: ‘Rooster’

The Pat Kenny Show

00:07:27


Six Nations & Chinese F1 G...

00:09:31

Six Nations & Chinese F1 GP Preview

The Pat Kenny Show

00:09:31


Luke O’Neill on general-purpos...

00:09:19

Luke O’Neill on general-purpose humanoid robots

The Pat Kenny Show

00:09:19


Iran War enters week three: Wh...

00:18:21

Iran War enters week three: What’s the latest?

The Pat Kenny Show

00:18:21