Popular taxi app mytaxi is set to introduce a €5 cancellation fee for customers, coming into effect before the end of the month. As part of an update of their terms and conditions MyTaxi told customers that they may be charged if they cancel after a driver accepts the job.

Well, to explain these new charges our technology correspondent Jess Kelly and Joe Waldron, Spokesperson for the National Private hire & Taxi Association joined Ivan to discuss the issue.