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Putting customers at the heart with John O'Connor

John O'Connor, CEO of Cork based company Deep-Insight and co-author of "Customer at the Heart: How B2B Leaders Build Successful Customer-Centric Organisations" joined Bobby to talk about how to put the customer at the centre of your business.

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11.00 14 Sep 2019


Putting customers at the heart with John O'Connor



Share this article

11.00 14 Sep 2019


A lot of words have been said and written about putting the customer first, but many businesses and business leaders struggle to move away from product and technology-based models to ones that are truly customer-centric.

John O'Connor, CEO of Cork based company Deep-Insight and co-author of "Customer at the Heart: How B2B Leaders Build Successful Customer-Centric Organisations" joined Bobby to talk about how hard it is to put the customer at the forefront of your business model.


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Bobby Kerr Bobby Means Business Business Customers Down To Business John O'Connor Newstalk

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