We all recall the winking paper clip which said ‘it looks as if you're composing an email’. And we all know that chatbots with your broadband provider rarely end up helping much.

But now an Irish company Viatel is launching a generative AI chat bot for Teams which will do a lot more than direct you to the website.

Speaking to Joe this morning Finian Nally Head of Microsoft Cloud Solutions with Viatel is with me now.