The Small Claims court is often a consumer's best option to get redress from companies. The maximum limit for claims though was set almost 20 years ago at €2000.Taking inflation into consideration that sum is now worth only €1,200 in real terms. The Consumer and Competition Protection commission wants to raise that sum to reflect increased costs. It also wants more transparency in the Small Claims Court and a cut in fees.
All to discuss with Grainne Griffin is head of Communications with the CCPC.