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Ulster Bank says all payments processed following earlier glitch

Ulster Bank says all payments in Irish customer accounts have been processed, following an earlie...
Michael Staines
Michael Staines

14.25 25 Oct 2019


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Ulster Bank says all payments...

Ulster Bank says all payments processed following earlier glitch

Michael Staines
Michael Staines

14.25 25 Oct 2019


Share this article


Ulster Bank says all payments in Irish customer accounts have been processed, following an earlier glitch.

Credits into customers account were delayed - including some 10,000 social welfare payments.

The bank had said it was working to resolve the issue so that payments were made by the close of business on Friday.

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"We can now confirm that all delayed credits have been processed to our ROI customer's accounts", it said.

"Our sincere apologies for the inconvenience this may have caused you."

However it is not clear how many customers were affected by the issue, or what caused it.

Earlier, the bank said the majority of payments were processed successfully overnight.

An Ulster Bank spokesperson said: “Today’s delay for our customers has been resolved and all transactions are now visible on our customer’s accounts.

"We apologise unreservedly for the impact this issue has had and no customer will be left out of pocket as a result of this.”

Additional reporting: Jack Quann


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