A passenger on a Westport-bound train on Sunday says she was 'packed' into a taxi with three other strangers, after a level crossing fault.
The train from Athlone pulled into Roscommon at around 11.30am, but could not go anywhere because of the issue.
Newstalk reporter Sarah Ruane, who was on the train, told Breakfast she was baffled as there were only 10 passengers onboard.
"I was on the Athlone to Westport train yesterday afternoon, and at about 11.30 we were pulled up at Roscommon train station and we were notified that there were going to be some delays - that there was a level crossing fault and they were trying to get maintainence out.
"After about a half an hour, rail staff came down and told us they were trying to organise buses and transport to take us to the stations we were due to get off at.
"After an hour and a half of waiting, we were finally told taxis are here."
"I got off the train, greeted by the taxi driver, took my case and put me in a taxi with another passenger in the front.
"I thought at this point 'That's OK' - but then he ushered two other passengers in beside me in the back seat.
"So as you can imagine three, fully-grown adults in a back seat - it was quite cozy to put it kindly.
"I didn't [say anything] and you know I thought about it, and it was on the tip of my tongue.
"But you could cut the tension in the car with a knife, it was on everyone's tongue, everyone felt uncomfortable".
She says she e-mailed Irish Rail, who have apolgised for what happened and acknowledged that there were difficulties in trying to source a bus and a number of taxis.
"The shocking thing about this story is there were actually only 10 passengers aboard the train; personally that's what I find most shocking - that there really was no excuse to pack in four of the passengers into one taxi", she added.
After being held up at Roscommon train station for and hour and a half , we were then packed into taxis that will bring us to our destinations. I'm currently in a full taxi with four other strangers. This feels so wrong. @IrishRail this is not fair on passengers. https://t.co/oOw6oEzsWZ
— Sarah Ruane (@SarahRuanee) October 4, 2020