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Complain at the time….don’t wait until later!

The issue of customer complaints hit the headlines in recent days, after a patron at a restaurant...
Newstalk
Newstalk

12.58 13 Nov 2012


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Complain at the time….don’t wa...

Complain at the time….don’t wait until later!

Newstalk
Newstalk

12.58 13 Nov 2012


Share this article


The issue of customer complaints hit the headlines in recent days, after a patron at a restaurant called Cinnamon in the Ranelagh area of Dublin sparked a twitter fued because his order was delayed.

It descended into name-calling – which the company has since apologised for.

Sally Ann Clarke is the co-owner of the award-winning Dublin restaurant, L’Ecrivan.

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She says when problems arise, it’s only fair that clients raise them with staff rather than take to social media site to complain:


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