Advertisement

Customer care centre announces 200 new jobs over three years in Waterford

A customer care centre in county Waterford has announced plans to create 200 new jobs over the ne...
Michael Staines
Michael Staines

11.11 13 Sep 2019


Share this article


Customer care centre announces...

Customer care centre announces 200 new jobs over three years in Waterford

Michael Staines
Michael Staines

11.11 13 Sep 2019


Share this article


A customer care centre in county Waterford has announced plans to create 200 new jobs over the next three years.

The Emerald Contact Centre announced the new roles as it opened its new offices at the Waterford Business Park.

It said it aims to hire the first 50 new employees before the end of the year.

Advertisement

The company is looking for customer support agents with international languages like Spanish, Portuguese, German and French as well as English speakers.

“We are incredibly happy with our new home at Confederation House,” said Emerald Director Emer Prendergast.

“The space allows us to offer our employees a bright and inspiring working environment.

“This is an exciting new chapter for us all.”

Emerald Contact Centre Waterford The New Emerald Contact Centre offices at the Waterford Business Park. Image: Emerald Contact Centre

The Minister of State for Skills John Halligan said the announcement, “demonstrates, once again, that the South East is an attractive location with much to offer investors.”

“These highly skilled multilingual jobs will enable the company to grow, and I look forward to their continued success here in Waterford,” he said.

IDA Ireland spokesperson Denis Curran said the announcement is “terrific” for Waterford.

Emerald Contact Centre Waterford The New Emerald Contact Centre offices at the Waterford Business Park. Image: Emerald Contact Centre

“The 200 new jobs will greatly benefit the economies of Waterford and the wider South East Region,” he said.

“The opening of these new offices and the new roles being created demonstrate a clear commitment from Emerald to the region, which is most welcome.

“I wish them continued success.”

Emerald already employs 140 people and aims to expand its workforce to 340 by 2021.


Share this article


Read more about

Emerald Contact Centre Employment Jobs Waterford

Most Popular