Advertisement

Why is customer service getting worse?

Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorl...

Share this article

16.24 8 Oct 2024


Why is customer service getting worse?


Listen to this episode


Share this article

16.24 8 Oct 2024


Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorly last year. That’s according to a new survey published today.

Conor Pope is Consumer Affairs Correspondent with The Irish Times and joins Kieran to discuss.


Read more about

The Hard Shoulder Highlights

Related Episodes

A new book argues Roy Keane he...

00:17:09

A new book argues Roy Keane helped shape modern Ireland itself

The Pat Kenny Show

00:17:09


President Catherine Connolly p...

00:06:30

President Catherine Connolly pays tribute to the approximately 20,000 Irish people living in Spain

The Pat Kenny Show

00:06:30


UK Prime Minister Starmer to f...

00:12:48

UK Prime Minister Starmer to face MPs tomorrow as he returns to Parliament

The Pat Kenny Show

00:12:48


From Grief to Reconciliation i...

00:16:01

From Grief to Reconciliation in Israel-Palestine

The Pat Kenny Show

00:16:01