Advertisement

Why is customer service getting worse?

Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorl...

Share this article

16.24 8 Oct 2024


Why is customer service getting worse?


Listen to this episode


Share this article

16.24 8 Oct 2024


Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorly last year. That’s according to a new survey published today.

Conor Pope is Consumer Affairs Correspondent with The Irish Times and joins Kieran to discuss.


Read more about

The Hard Shoulder Highlights

Related Episodes

Breakfast Briefing Newspaper R...

00:08:22

Breakfast Briefing Newspaper Review 19th December 2025

Breakfast Briefing

00:08:22


First Up 19th December 2025

00:06:40

First Up 19th December 2025

First Up – A GoLoud Original By Newstalk

00:06:40


Is There Still a Market for PD...

00:22:39

Is There Still a Market for PD-Style Politics?

Newstalk Daily

00:22:39


Movies and TV: Emily in Paris,...

00:17:33

Movies and TV: Emily in Paris, Marty Supreme, Saipan

The Hard Shoulder

00:17:33