Advertisement

Why is customer service getting worse?

Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorl...

Share this article

16.24 8 Oct 2024


Why is customer service getting worse?


Listen to this episode


Share this article

16.24 8 Oct 2024


Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorly last year. That’s according to a new survey published today.

Conor Pope is Consumer Affairs Correspondent with The Irish Times and joins Kieran to discuss.


Read more about

The Hard Shoulder Highlights

Related Episodes

Executive Chair: Seamus and Ka...

00:11:41

Executive Chair: Seamus and Kay O’Hara

Down To Business

00:11:41


EcoKinly: Reusable pappies for...

00:07:57

EcoKinly: Reusable pappies for modern parents

Down To Business

00:07:57


Revolut Outage: Why you still...

00:10:26

Revolut Outage: Why you still need cash

Down To Business

00:10:26


Industry Review: Gems & Pr...

00:17:58

Industry Review: Gems & Precious Stones

Down To Business

00:17:58