Advertisement

Why is customer service getting worse?

Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorl...

Share this article

16.24 8 Oct 2024


Why is customer service getting worse?


Listen to this episode


Share this article

16.24 8 Oct 2024


Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorly last year. That’s according to a new survey published today.

Conor Pope is Consumer Affairs Correspondent with The Irish Times and joins Kieran to discuss.


Read more about

The Hard Shoulder Highlights

Related Episodes

The Enduring Mystery of the Ki...

00:18:35

The Enduring Mystery of the Killing of Emer O'Loughlin

Newstalk Daily

00:18:35


Wish Week at Newstalk 2026

00:07:27

Wish Week at Newstalk 2026

The Pat Kenny Show

00:07:27


The Pentagon & the Pope

00:10:26

The Pentagon & the Pope

The Pat Kenny Show

00:10:26


What are the cyber risks posed...

00:10:06

What are the cyber risks posed by Anthropic’s latest AI model?

The Pat Kenny Show

00:10:06