Advertisement

Why is customer service getting worse?

Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorl...

Share this article

16.24 8 Oct 2024


Why is customer service getting worse?


Listen to this episode


Share this article

16.24 8 Oct 2024


Customer service in Ireland is getting worse with nearly half the top 150 brands performing poorly last year. That’s according to a new survey published today.

Conor Pope is Consumer Affairs Correspondent with The Irish Times and joins Kieran to discuss.


Read more about

The Hard Shoulder Highlights

Related Episodes

Winners and Sinners

00:27:52

Winners and Sinners

The Hard Shoulder

00:27:52


Primary school teachers to beg...

00:11:00

Primary school teachers to begin industrial action on Monday

The Hard Shoulder

00:11:00


Sport with John Duggan: Build...

00:11:42

Sport with John Duggan: Build up to the next Ireland V Israel game

The Hard Shoulder

00:11:42


Bertie Ahern allegedly in talk...

00:08:42

Bertie Ahern allegedly in talks for mediator role in Drumcree

The Hard Shoulder

00:08:42