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Why are we so bad at queuing?

Research shows that Gen Z are four times more likely than previous generations to skip queues. So...

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17.08 8 Jul 2025


Why are we so bad at queuing?


Listen to this episode


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17.08 8 Jul 2025


Research shows that Gen Z are four times more likely than previous generations to skip queues.

So, why do people behave this way, and what has caused the increase in impatience with queues?

Brendan Kelly, Professor of Psychiatry at Trinity College Dublin, joins Kieran to discuss.


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The Hard Shoulder Highlights

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