Now, most of us send work emails on a near-daily basis, but it can still be difficult to think up the right words as you write them.
How formal is too formal? How familiar is too familiar? Are emojis a bridge too far?
Kieran was joined by Conall O Móráin, Host of That Great Business Show podcast at thatgreatbusinessshow.com to talk us through the dos and donts of email etiquette...
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