Newstalk
Newstalk

18.00 15 May 2018


Share this article


Social media site Twitter has announced changes in its attempt to address trolling.

It is to hide potentially trolling behaviour from users - while the material itself will remain on the platform.

It says if an account has not confirmed their email address, if the same person signs up for multiple accounts simultaneously, accounts that repeatedly tweet and mention accounts that do not follow them this could be seen as examples of trolling.

In a blog post, the company explains: "We're tackling issues of behaviours that distort and detract from the public conversation in those areas by integrating new behavioural signals into how tweets are presented.

"By using new tools to address this conduct from a behavioural perspective, we're able to improve the health of the conversation, and everyone's experience on Twitter, without waiting for people who use Twitter to report potential issues to us.

"There are many new signals we're taking in, most of which are not visible externally.

"Just a few examples include if an account has not confirmed their email address, if the same person signs up for multiple accounts simultaneously, accounts that repeatedly Tweet and mention accounts that don't follow them, or behaviour that might indicate a coordinated attack.

File photo

"We're also looking at how accounts are connected to those that violate our rules and how they interact with each other.

"These signals will now be considered in how we organise and present content in communal areas like conversation and search."

But the company adds: "Because this content doesn't violate our policies, it will remain on Twitter, and will be available if you click on 'Show more replies' or choose to see everything in your search setting.

"The result is that people contributing to the healthy conversation will be more visible in conversations and search."

Twitter says in early testing around the world, it has seen this new approach have a positive impact - resulting in a 4% drop in abuse reports from search and 8% fewer abuse reports from conversations.

It adds: "Our work is far from done. This is only one part of our work to improve the health of the conversation and to make everyone’s Twitter experience better.

"This technology and our team will learn over time and will make mistakes.

"There will be false positives and things that we miss; our goal is to learn fast and make our processes and tools smarter."


Share this article


Read more about

News

Most Popular

Live: Title

Now playing

00:00:00 / 00:00:00
Added to queue
Removed from queue

On Air

Share

Share


Up next

Episode title
Show
Duration

You currently have no podcasts in your queue.

Go to podcasts

On Air

BEST OF NEWSTALK

BEST OF NEWSTALK

00:00-07:00

Share

Up next

TEAM 33

TEAM 33

07:00-08:00

Share

BEST OF BREAKFAST BUSINESS

BEST OF BREAKFAST BUSINESS

08:00-08:30

Share

BEST OF THE PAT KENNY SHOW

BEST OF THE PAT KENNY SHOW

08:30-09:30

Share

YOU COULDN'T MAKE IT UP

YOU COULDN'T MAKE IT UP

09:30-10:00

Share

DOWN TO BUSINESS

DOWN TO BUSINESS

10:00-12:00

Share

FUTUREPROOF

FUTUREPROOF

12:00-13:00

Share

OFF THE BALL

OFF THE BALL

13:00-18:00

Share

THE PICTURE SHOW

THE PICTURE SHOW

18:00-19:00

Share

TED RADIO HOUR

TED RADIO HOUR

19:00-20:00

Share

The Peter Casey Report

The Peter Casey Report

20:00-21:00

Share

DOCUMENTARY AND DRAMA ON NEWST...

DOCUMENTARY AND DRAMA ON NEWSTALK

21:00-22:00

Share

YOU COULDN'T MAKE IT UP.

YOU COULDN'T MAKE IT UP.

22:00-22:30

Share

THE HARD SHOULDER

THE HARD SHOULDER

22:30-23:30

Share

FUTUREPROOF

FUTUREPROOF

23:30-00:00

Share

FUTUREPROOF

FUTUREPROOF

00:00-00:15

Share

BEST OF NEWSTALK

BEST OF NEWSTALK

00:15-07:00

Share

00:00:00 / 00:00:00

Share on