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The downsides of being Twitter famous

Feminist and journalist Caitlin Moran instigated #TwitterSilence, a 24-hour boycott of Twitter on...
Newstalk
Newstalk

15.27 6 Aug 2013


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The downsides of being Twitter...

The downsides of being Twitter famous

Newstalk
Newstalk

15.27 6 Aug 2013


Share this article


Feminist and journalist Caitlin Moran instigated #TwitterSilence, a 24-hour boycott of Twitter on Sunday following the rape and bomb threats women have been receiving on the social network. 

While #TwitterSilence intended to spark outrage against the internet trolls tweeting this abuse, a poorly chosen hashtag meant many were left confused over who the campaign was supposed to be silencing: the abusers or the women being abused. 

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Meanwhile Samantha Brick, the women who appeared on The Late Late Show last year talking about the "downsides of being pretty," wrote a column for the Daily Mail in which she called the campaign "atttention-seeking":

"Heaven! This meant that they and their merry band of toadies would neither be indulging in the usual self-congratulatory claptrap or selling themselves via inane tweets for a whole 24 hours."

Moran appeared to admit defeat when she tweeted half-heartedly following her own 24-hour boycott:

Essentially, #TwitterSilence failed because Moran didn't realise that when it comes to the Tweet Machine, with great power (ie. great number of followers) comes a great likelihood of things blowing up in one's face. For example:

Someone might highjack your hashtag:

No matter how great your intentions, unless you choose a really specific hashtag people will find a way to abuse it. McDonald's #McDStories campaign was one such casualty. Tweeters didn't talk about good experiences like the fast food giant intended; instead they tweeted about getting food poisoned, bad smells and low wages. 

McDonald's Twitter campaign blew up in its face when its #McDStories hashtag got hijacked
Worse still, they might highjack your account:
 
The more followers you have, the more collatoral damage should someone find a way to hack into your account and tweet on your behalf. What's even more embarrassing is if it's one of your own employees. That's what happened to Vodafone a few years back when one of its customer service staff sent this tweet out to its tens of thousands of followers:

Unsurprisingly, the staff member was suspended and the company was forced to apologise. 

One tweet can cause a media storm (and not the kind you want):

If you're a layperson, it's unlikely anyone will take notice if you tweet about your allegiance to some cult or make fun of a popular celebrity. But if you've a big following, anything you say can and will be used against you if you offend enough people. 

Take American fashion designer Kenneth Cole and this failed attempt at humour:

Cole quickly deleted the tweet when, surprise surprise, people started calling him insensitive. 

Not tweeting the right thing is about as bad as tweeting the wrong thing:

When a web designer claimed that Urban Outfitters had stolen an independent design, the company addressed the claim by tweeting: "Hey guys, we see your tweets regarding the I Heart Destination necklace. Please know that our accessories buying team is looking into this." People weren't happy with their response: their account quickly dropped by 17,000 followers and #urbanoutfitters and #thieves both trended. 

Tweet images from Business Insider


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