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Thousands of Irish shoppers personal details stolen in major data breach at Fastway Couriers

Hackers have stolen personal details relating to thousands of Irish online shoppers from an inter...
Michael Staines
Michael Staines

19.22 11 Mar 2021


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Thousands of Irish shoppers pe...

Thousands of Irish shoppers personal details stolen in major data breach at Fastway Couriers

Michael Staines
Michael Staines

19.22 11 Mar 2021


Share this article


Hackers have stolen personal details relating to thousands of Irish online shoppers from an international courier company.

The Irish Data Protection Commission has opened an investigation into the data breach at Fastway couriers.

The company has confirmed that names, addresses, email accounts and phone numbers of 446,143 people were accessed during the attack.

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It said that no financial information or other personal data was accessed.

The personal details were linked to deliveries that were due to take place over a 30-day period from mid-January onwards.

In a statement, Fastway CEO Danny Hughes said: “It is distressing that our IT system was compromised by a malicious attack as we are exceptionally careful in every aspect of our data protection obligations.

“I deeply regret that people’s personal data has been compromised and I apologise to our clients and their customers.

“I want to stress that nobody’s financial data was at risk and the issue is limited to delivery information only.

“We will continue to work closely with the Data Protection Commission, the Gardaí and our clients to mange this situation in line with best practice.”

It is believed the breach took place on February 24th while the company was carrying out server maintenance.

It was identified by a third-party IT contractor on February 25th and fixed by 9am the next morning.

The contractor did not inform Fastway about the breach until March 2nd.

Fastway said it informed Gardaí and the Data Protection Commissioner as soon as it learned of the breach.

The company handles deliveries for 7263 companies, including 20 "large e-retailers.'

Fastway said each of these companies will now decide "if and how people are advised of the fact that their personal data has been compromised."

With reporting from Jess Kelly


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