Dublin Bus has announced it is to stop refunding customers who overpay in cash.
The change will take effect from Sunday September 9th.
From that time, customers will no longer be issued a 'refund due' receipt if they overpay for their journey with cash.
Instead, they will be given an 'extra payment' receipt that is non-redeemable.
The company says the extra change will go towards "continuing to improve our services" and funding the Community Spirit Awards.
This is an initiative that has helped almost 1,800 voluntary groups through unclaimed passenger change.
It says the removal of the refund option is "consistent with the National Transport Authority's welcome intention to move to cashless operations on all buses".
File photo
The National Transport Authority is responsible for all aspects of the regulation of fares and ticketing.
People can also redeem previous 'refund due' receipts from Dublin Bus' head office on O'Connell Street.
The company is advising customers to use a Leap Card, or have the exact fare for their journey.
However, Fianna Fáil's transport spokesperson Robert Troy says the move should be deferred until the introduction of cashless services.
He says: "Everyone is in agreement that Dublin Bus should move to a cashless service as soon as possible.
"However, I believe customers should continue to have the option to claim a refund until a cashless service is actually introduced."
"It will be at least another 18 months before this becomes a reality.
"Accordingly Dublin Bus should defer its decision to end cash refunds until the full introduction of cashless services"
Some €1.54m has been reclaimed from cash receipts since 2012.
