Jack Quann
Jack Quann

18.30 18 Mar 2020


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Online retailer Amazon is looking to hire Irish staff for roles that would be based in their own homes.

The customer service positions would include working weekends, evenings and split shifts.

The company currently has over 80 customer service associates based across Ireland.

The company says the positions include a salary of €12 an hour, with increments every six months.

It also offers a healthcare package, pension scheme, paid maternity leave and employee discounts.

Amazon says: "As a virtual customer service associate you will act as the first point of contact for our customers by answering their queries through phone, chat or e-mail.

"You will support our customers with their orders, product queries, payment issues, account updates, website education or problems they may be having."

An Amazon sorting employee works on a laptop in a distribution centre in Germany | Image: Sebastian Kahnert/DPA/PA Images

Amazon will provide candidates with six weeks of interactive online training.

While those applying will also need to have a minimum broadband connection of 25MB download speed and 10MB upload speed using a hard-wire Ethernet internet connection.

People can apply for the jobs here

The company recently announced wider plans to hire 100,000 more people and to invest some €318m globally, as a result of increased demand from the coronavirus pandemic.

It also said it would increase pay by €2 per hour in many EU countries.

Dave Clark, senior vice president of worldwide operations, said: "We are opening 100,000 new full and part-time positions across the US in our fulfillment centers and delivery network to meet the surge in demand from people relying on Amazon’s service during this stressful time, particularly those most vulnerable to being out in public.

"We also know many people have been economically impacted as jobs in areas like hospitality, restaurants, and travel are lost or furloughed as part of this crisis.

"We want those people to know we welcome them on our teams until things return to normal and their past employer is able to bring them back."


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