Netflix users, watch out for this spam email

You may have received the following email

Courts Service, spam email, warning, jury, summons, fine, bank details

General view of the iPhone 5s | Image: Edward Smith / EMPICS Entertainment

We recently failed to validate your payment information.If you're a Netflix user, you may be used to receiving emails from the streaming giant about a new show you may like or a trailer for the next series of House of Cards. 

Those emails tend to look like this:

As you can see, those emails are from and feature contact details, should you feel the need to verify the authenticity of that communication. 

Yesterday, I received the following email with "We recently failed to validate your payment information." in the subject bar. 


As you can see, the email is from This is not an official communication from Netflix. It's yet another phishing attempt, looking to get your information. The typos in the body of the email are the key giveaway. 

If you have received this email, just delete it. If you are unsure if your Netflix account billing information is up to date, simply log into your Netflix account and check. Do not click on the link provided in this email. 

Stay Safe:

These systems are becoming more sophisticated but there are a few simple things you can do to ensure you and your data stay safe.

  • Look for urgency: If the email states urgent action is required to verify your details or process a refund, do not act. Chances are it’s a phishing expedition.
  • Company info: Many of these phishing attempts involve criminals posing as a well-known company or bank. Always check the sender’s email address. Look at any logos within the email and hover your mouse over any link within the email (don’t click on it); this may show a falsified website. If it doesn’t look legit, bin it.
  • Spelling: Watch out for appalling typos or sentences that just don’t make sense. We often scan emails rather than reading them fully so if you are suspicious, take a moment or two to read the entire email. If you spot something that dodgy, bin it.
  • Verify: If you are still unsure about the legitimacy of an email, call the provider and explain your situation. This may take a few minutes out of your day, but it’s better than losing money to a phishing scam.