Delayed social welfare payments expected “over the course of today”

Permanent TSB says the delay was due to a European payment delay

Delayed social welfare payments expected “over the course of today”

File photo of the Social Protection Minister Regina Doherty, 11-05-2018. Image: NurPhoto/SIPA USA/PA Images

Updated 13:30

The Department of Social Protection has said social welfare recipients who were affected by a payment delay should expect their money “over the course of today.”

It comes after payments to child benefit and other social welfare recipients failed to appear in accounts at a number of banks this morning.

Recipients who bank with Ulster Bank, Permanent TSB and An Post were not paid as they normally would be on the first Tuesday of every month.

Permanent TSB said the issue was linked to a European payments delay.

This afternoon, the department said it had been informed by the Banking and Payments Federation (BPFI) that the “issue with the EU payments systems has been resolved.”

“Customers whose social welfare payments were affected can expect payment to reach their account over the course of today,” it said.

“The Department will continue to monitor the issue.

“In the meantime, if a social welfare customer is encountering difficulties, they should contact their Community Welfare Service at their local Intreo Centre.

Payments delay

Earlier, Permanent TSB said there were “a number of banks experiencing this issue this morning.”

“Due to a European payments delay, payment transactions between banks have not been received this morning,” it said.

“This means that any payment due to transfer to your account from another bank this morning has been delayed.”

The bank said it is “monitoring the situation and payments will be processed as soon as received.”

Ulster Bank said it is aware of an “industry-wide payment issue” that has delayed credits being applied to customer accounts in Ireland.

It said “investigations are ongoing” and the payments will be processed as soon as possible.

It appears that account holders at AIB and Bank of Ireland have not been affected.