Advertisement

Why companies are using AI for customer service

Artificial Intelligence is quickly transforming how businesses handle customer service, making it...

Share this article

15.41 3 Dec 2024


Why companies are using AI for customer service


Listen to this episode


Share this article

15.41 3 Dec 2024


Artificial Intelligence is quickly transforming how businesses handle customer service, making it more efficient and personalized. But, as AI improves, how are companies balancing it with human support?

Joining Seán to discuss this is Newstalk’s Tech Correspondent, Jess Kelly.


Read more about

Moncrieff Highlights

Related Episodes

Winners and Sinners

00:26:31

Winners and Sinners

The Hard Shoulder Highlights

00:26:31


You Are What You Eat: Kimchi

00:15:31

You Are What You Eat: Kimchi

The Hard Shoulder Highlights

00:15:31


Sport with Eoin Sheahan

00:08:49

Sport with Eoin Sheahan

The Hard Shoulder Highlights

00:08:49


Do we need to decriminalise dr...

00:11:33

Do we need to decriminalise drugs?

The Hard Shoulder Highlights

00:11:33