Irish Rail offers passengers a flexible ticket option, allowing them to change their booking up to one hour before departure. However, one traveler was left extremely frustrated after being denied boarding a train to Cork, despite arriving just one minute after missing his original service.

So, are these flexi-tickets worth the money, and are they even flexible?

Andrea is joined by Barry Kenny, Head of Communications with Irish Rail, Lochlann Gallagher, Chair of the Galway Commuters Coalition and listeners.