Advertisement

Warning issued after Irish holidaymakers conned in the Canary Islands

The European Consumer Centre is issuing a warning to Irish holidaymakers to watch out for unscrup...
Newstalk
Newstalk

16.06 3 Feb 2016


Share this article


Warning issued after Irish hol...

Warning issued after Irish holidaymakers conned in the Canary Islands

Newstalk
Newstalk

16.06 3 Feb 2016


Share this article


The European Consumer Centre is issuing a warning to Irish holidaymakers to watch out for unscrupulous traders in popular destinations, such as the Canary Islands.

ECC Ireland has received complaints about holidaymakers being scammed by traders, with the elderly being especially targeted.

In the last few weeks there have been reports of people being scammed - with sums of money ranging from €200 to €7,000 being taken from their bank accounts and credit cards.

Advertisement

It says some holidaymakers in the Canary Islands have experienced problems when buying goods, especially electronic goods, during their trips.

It adds that some have used aggressive or misleading techniques to pressure consumers into buying items such as cameras or tablets.

While some other complaints involve elderly Irish citizens being conned into paying far more than intended.

Pressure to buy supplementary items

There have been other complaints of traders suggesting the product will not work properly unless the buyer pays for additional items - such as broadband and software.

The ECC says a common scenario involves the consumer paying for a product, but is then told there is a problem and asked for their card details again - only to be charged a large sum of money.

Martina Nee, communications officer with ECC Ireland, said: "Scams have always posed a problem for consumers and they take various forms. While there are many legitimate traders in the Canary Islands and other holiday spots, there are others who have used very manipulative tactics".

"So be vigilant, don't be too quick to hand over your personal details, and always use a secure method of payment such as a credit card".

ECC Ireland advises anyone who feels they have been caught out by a scam to contact their bank or credit card company immediately, as it may be possible to get assistance by way of a chargeback procedure.

People are also being encouraged to report the matter to local police, or contact the Garda Bureau of Fraud Investigation on 01-6663-777 on their return.


Share this article


Read more about

News

Most Popular