Paschal Donohoe has warned more action is likely if banks do not make 'sufficient progress'
The Finance Minister is being urged to turn up at the banks' shareholder meetings if they do not sort out the tracker scandal soon.
Yesterday, the major lenders revealed the number of customers they've identified as having been impacted - and outlined their compensation & redress timelines.
Paschal Donohoe has warned he will become an 'active' shareholder in the banks in which the Government has a stake if he doesn't see progress.
The State has a majority stake in Permanent TSB and AIB, as well as 14% ownership of Bank of Ireland.
Several lenders promised yesterday they'd compensate a majority of customers before Christmas - but that means thousands more will have to wait until next year.
Helen Grogan from Dublin - who found herself unexpectedly moving from a tracker to a variable rate with Permanent TSB - spoke to Pat Kenny about the situation.
She argued: "What I would like to see is that at the next Permanent TSB AGM, that the minister or government representative is there - and they are questioning and not voting in favour of what the bank wants.
"They get what they want at the end of the day if the minister doesn't use that vote."
Helen also discussed the impact her mortgage experience has had on her life.
She said: "I have a good job, thankfully, but my disposable income level has gone down dramatically.
"I'm also grateful I still have my house. There are others who don't have their houses.
"It just eats you up if you focus on the negatives. I've had to put it behind me and move on."