The Irish Travel Agents Association has provided information for customers
On Friday evening, the lowcosttravelgroup ceased trading and entered administration.
This has obviously caused a lot of panic and distress to holidaymakers, especially in the middle of the summer. The goup consists of Lowcosttravelgroup Ltd, lowcostholidays Spain, lowcostholidays.ie, Hoteling.com and Lowcostbeds.com A.G.
The Irish Travel Agents Association (ITAA) are advising holidaymakers who booked holidays with lowcostholidays.ie to contact the Commission for Aviation Regulation (CAR).
Details on how to claim, and who should claim against the bond, will be posted on the CAR website early this coming week for those customers who may have been affected.
The ITAA are advising holidaymakers who booked hotel accommodation with lowcostbeds through their travel agent, to contact that travel agent directly and they will advise them.
Any consumer who booked accommodation through lowcostbeds and paid by credit card may be able to reclaim against their credit card provider for services not received is advisable for consumers to keep all receipts of expenses incurred in order to claim a refund or compensation.
The ITAA notes that consumers who booked accommodation only through lowcostbeds are not covered under any bond, as they apply to package holidays only.