Ryanair has warned customers that its website and app will both be offline for 8 hours today as they work to upgrade their systems. The services will be unavailable from 6.30pm on Wednesday until 2.30am on Thursday morning.
Customers will be unable to check-in online during this period.
Our website and mobile app will close for 8 hours, from 18:30hrs (UK) on 22nd Mar, until 02:30hrs (UK) on 23rd Mar https://t.co/V9MLdQVjt1 pic.twitter.com/We7Bcbnzki
— Ryanair (@Ryanair) March 21, 2017
The company has also confirmed that new bookings or changes to existing flights will not be possible during this web closure.
Ryanair’s Robin Kiely said, “This web closure and systems upgrade will take 8 hours, from 18.30hrs (UK time) on Wednesday 22nd March, until 02:30hrs (UK time) on Thursday 23rd March, during which time our online check-in service will not be available. Flight bookings and changes will also be unavailable during this period. Customers travelling on Wednesday or Thursday should check-in for their flight on Tuesday, 21st March. We sincerely apologise for any inconvenience caused by this upgrade, which will further improve Ryanair.com, Europe’s largest travel website, as we continue our path to becoming the Amazon of Travel.”
Ryanair has contacted all customers booked to travel on Wednesday 22nd and Thursday 23rd March by email and SMS text to advise them to check in online on Tuesday, 21st March to avoid this disruption. Ryanair apologises for any inconvenience caused by this web closure/systems upgrade.